Client Operations Manager

Job Summary

Landmark Ventures seeks a Client Operations Manager to lead client-facing sales operations and engagement management for its enterprise IT and cybersecurity startup portfolio. The role involves managing day‑to‑day client interactions, overseeing pipeline visibility, tracking key performance metrics, and collaborating with internal teams to drive growth and retention. The manager will serve as the primary point of contact for clients, coordinate project milestones, and develop strategic outreach campaigns to generate new opportunities. Success in this position requires strong sales experience, excellent communication and analytical skills, and proficiency with CRM and project management tools.

Key Responsibilities

• Landmark Ventures seeks a Client Operations Manager to lead client-facing sales operations and engagement management for its enterprise IT and cybersecurity startup portfolio. The role involves managing day‑to‑day client interactions, overseeing pipeline visibility, tracking key performance metrics, and collaborating with internal teams to drive growth and retention. The manager will serve as the primary point of contact for clients, coordinate project milestones, and develop strategic outreach campaigns to generate new opportunities. Success in this position requires strong sales experience, excellent communication and analytical skills, and proficiency with CRM and project management tools.

About the Role

This role is ideal for someone who enjoys combining strategy, content, data and execution. You will work with cross-functional teams and contribute directly to the company’s digital growth in Kolkata and surrounding areas.

Job Requirements

• sales operations
• client relationship management

Required Skills