Customer Service Representative (Kundenberater)

Job Summary

The company is a modern education provider focusing on digital and professional training. They are looking to strengthen their advisory team with motivated and communicative individuals who can guide potential participants in choosing suitable continuing education courses. The role involves phone consultations, assessing career goals, recommending programs, reaching out to prospects, and supporting the entire booking journey. Candidates can be newcomers or those with some customer service or sales experience, but enthusiasm, willingness to learn, and a passion for helping people are essential. The position offers a structured onboarding, ongoing training, and a performance‑based compensation package combining a fixed salary and commissions, potentially ranging from €28,000 to €60,000 annually.

Key Responsibilities

• The company is a modern education provider focusing on digital and professional training. They are looking to strengthen their advisory team with motivated and communicative individuals who can guide potential participants in choosing suitable continuing education courses. The role involves phone consultations, assessing career goals, recommending programs, reaching out to prospects, and supporting the entire booking journey. Candidates can be newcomers or those with some customer service or sales experience, but enthusiasm, willingness to learn, and a passion for helping people are essential. The position offers a structured onboarding, ongoing training, and a performance‑based compensation package combining a fixed salary and commissions, potentially ranging from €28,000 to €60,000 annually.

About the Role

This role is ideal for someone who enjoys combining strategy, content, data and execution. You will work with cross-functional teams and contribute directly to the company’s digital growth in Kolkata and surrounding areas.

Job Requirements

• Customer Service
• Communication

Required Skills